Context Analysis of Customer Requests using a Hybrid Adaptive Neuro Fuzzy Inference System and Hidden Markov Models in the Natural Language Call Routing Problem
Rustamov, Samir; Mustafayev, Elshan; Clements, Mark A.
- 期刊名称Open Engineering
- 作者Rustamov, Samir; Mustafayev, Elshan; Clements, Mark A.
- 卷第8卷
- 期第1期
- 电子ISSN2391-5439
- 文件大小603.68KB
- DOI10.1515/eng-2018-0008
- 页码61-68