Relationship retailing: transforming customers into clients
- 作者Leonard L. Berry; Larry G. Gresham
- 卷第29卷
- 期第6期
- 印刷ISSN0007-6813
- 文件大小483.47KB
- 发表时间1986
- DOI10.1016/0007-6813(86)90036-4
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