Identifying Sources of Turnover Costs: A Segmental Approach
- 期刊名称Journal of Marketing
- 作者René Y. Darmon
- 卷第54卷
- 期第2期
- 印刷ISSN0022-2429
- 文件大小610.79KB
- 发表时间1990-04
- DOI10.2307/1251869
- 页码46-56
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