![[IEEE 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010) - Tokyo, Japan (2010.06.28-2010.06.30)] 2010 7th International Conference on Service Systems and Service Management - Service quality evaluation for international freight forwarder]()
[IEEE 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010) - Tokyo, Japan (2010.06.28-2010.06.30)] 2010 7th International Conference on Service Systems and Service Management - Service quality evaluation for international freight forwarderWenyong, Zhou; Jing, Zhang; Hongxiang, Chen · 2010