Evaluating Service Quality and Productivity in the Regional Airline Industry
LAWRENCE J. TRUITT and RAY HAYNES
- 期刊名称Transportation Journal
- 作者LAWRENCE J. TRUITT and RAY HAYNES
- 卷第33卷
- 期第4期
- 印刷ISSN0041-1612
- 电子ISSN2157-328X
- 文件大小1679.90KB
- 发表时间1994
- DOI10.2307/20713211
- 页码21-32