Predicting Professional Services Retention
- 期刊名称Journal of Professional Services Marketing
- 作者File, Karen Maru; Prince, Russ Alan
- 卷第11卷
- 期第1期
- 印刷ISSN0748-4623
- 文件大小494.43KB
- 发表时间1995-03-03
- DOI10.1300/J090v11n01_02
- 页码5-20
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