Determinants of Consumer Complaint Behaviour:
- 期刊名称Journal of International Consumer Marketing
- 作者Keng, Kau Ah; Richmond, Daleen; Han, Serene
- 卷第8卷
- 期第2期
- 印刷ISSN0896-1530
- 电子ISSN1528-7068
- 文件大小4164.29KB
- 发表时间1995-09-18
- DOI10.1300/J046v08n02_05
- 页码59-76
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