“Service logic”: achieving service system integration
- 期刊名称International Journal of Service Industry Management
- 作者Kingman‐Brundage, Jane; George, William R.; Bowen, David E.
- 卷第6卷
- 期第4期
- 印刷ISSN0956-4233
- 文件大小213.07KB
- 发表时间1995-10
- DOI10.1108/09564239510096885
- 页码20-39
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