How NLP locations work
- 期刊名称Management Development Review
- 作者Hay, Julie
- 卷第8卷
- 期第4期
- 印刷ISSN0962-2519
- 文件大小16.90KB
- 发表时间1995-08
- DOI10.1108/09622519510094890
- 页码30-31
Measuring and monitoring service quality at Malaysia AirlinesMat Zaid, Abdullah · Managing Service Quality: An International Journal · 1995
Fracture Behaviours in Compression-loaded Triangular Corrugated Core Sandwich PanelsZaid, N.Z.M.; Rejab, M.R.M.; Jusoh, A.F.; Bachtiar, D.; Siregar, J.P.; Dian Ping, Zhang; Sharif, S.; Abdullah, M.M.A.B.; Abd Rahim, S.Z.; Ghazali, M.F.; Mat Saad, N.; Ramli, M.M.; Zainol Murad, S.A.; Mat Isa, S.S. · MATEC Web of Conferences · 2016
Simulation Study on Failure of Constant Force Spring (CFS) Fitted in a Counter Balancinglinkage MechanismKhairul, H. Kamarudin; Ahmad Mujahid, Ahmad Zaidi; Shohaimi, Abdullah; Koslan, Md. Fuad Shah; Suresh, Thanakodi; Wan Ali, Wan Mat; Firdaus, Husain; Hariz, Jamil; Mohd Zaid, Othman · Materials Science Forum · 2015
Visual Inspection on Failure Surface of Constant Force Spring (CFS) Fitted in a Counterweight Balancing MechanismKhairul, H. Kamarudin; Ahmad Mujahid, Ahmad Zaidi; Shohaimi, Abdullah; Md Fuad, Shah; Suresh, Thanakodi; Firdaus, Husain; Hariz, Jamil; Wan Ali, Wan Mat; Mohd Zaid, Othman · Materials Science Forum · 2015
Structural, optical and sensing properties of CdS-NH 2 GO thin film as a dengue virus E-protein sensing materialOmar, Nur Alia Sheh; Fen, Yap Wing; Abdullah, Jaafar; Zaid, Mohd Hazani Mat; Mahdi, Mohd Adzir · Optik · 2018
Structural and Optical Studies of Cadmium Sulfide Quantum Dot-Graphene Oxide-Chitosan Nanocomposite Thin Film as a Novel SPR Spectroscopy Active LayerSaleviter, Silvan; Fen, Yap Wing; Omar, Nur Alia Sheh; Daniyal, Wan Mohd Ebtisyam Mustaqim Mohd; Abdullah, Jaafar; Zaid, Mohd Hazani Mat · Journal of Nanomaterials · 2018
Sensitive surface plasmon resonance performance of cadmium sulfide quantum dots-amine functionalized graphene oxide based thin film towards dengue virus E-proteinOmar, Nur Alia Sheh; Fen, Yap Wing; Abdullah, Jaafar; Zaid, Mohd Hazani Mat; Daniyal, Wan Mohd Ebtisyam Mustaqim Mohd; Mahdi, Mohd Adzir · Optics & Laser Technology · 2019
Service excellence in electronic channelsZeithaml, Valarie A. · Managing Service Quality: An International Journal · 2002
The new competitive edgeCentre Europe, Management · Managing Service Quality: An International Journal · 1991
Classification of quality attributesWitell, Lars; Löfgren, Martin · Managing Service Quality: An International Journal · 2007
Handling customer complaints effectivelyGruber, Thorsten; Szmigin, Isabelle; Voss, Roediger · Managing Service Quality: An International Journal · 2009
Online complainingAndreassen, Tor W.; Streukens, Sandra · Managing Service Quality: An International Journal · 2013
The quality approachTattersley, P. · Managing Service Quality: An International Journal · 1991
Recovery from Customer Service ShortfallsBailey, Diane · Managing Service Quality: An International Journal · 1994
Services offshoringThelen, Shawn T.; Honeycutt, Earl D.; Murphy, Thomas P. · Managing Service Quality: An International Journal · 2010