Focused Issue on Service Management || Introduction to the Focused Issue on Service Management
- 期刊名称Management Science
- 作者Richard B. Chase and James L. Heskett
- 卷第41卷
- 期第11期
- 印刷ISSN0025-1909
- 电子ISSN1526-5501
- 文件大小199.91KB
- 发表时间1995-11
- DOI10.2307/2632868
- 页码1717-1719
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