海量图书期刊资源,随时随地畅享阅读乐趣
Satisfaction among Gen Y patientsHazilah Abd Manaf, Noor; Mohd, Dinon; Abdullah, Kalthom · International Journal of Islamic and Middle Eastern Finance and Management · 2010
Quality management in Malaysian public health careHazilah Abd. Manaf, Noor · International Journal of Health Care Quality Assurance · 2005
Development and validation of patient satisfaction instrumentHazilah Abd Manaf, Noor; Mohd, Dinon; Abdullah, Kalthom · Leadership in Health Services · 2012
Practice follows structure: QM in Malaysian public hospitalsMi Dahlgaard‐Park, Su; Manaf Noor Hazilah, Abd · Measuring Business Excellence · 2009
Country perspective on medical tourism: the Malaysian experienceAbd Manaf, Noor Hazilah; Hussin, Husnayati; Jahn Kassim, Puteri Nemie; Alavi, Rokiah; Dahari, Zainurin · Leadership in Health Services · 2015
Medical tourism service quality: finally some empirical findingsManaf, Noor Hazilah Abd; Hussin, Husnayati; Kassim, Puteri Nemie Jahn; Alavi, Rokiah; Dahari, Zainurin · Total Quality Management & Business Excellence · 2015
Effects of Six Sigma initiatives in Malaysian private hospitalsAhmed, Selim; Abd Manaf, Noor Hazilah; Islam, Rafikul · International Journal of Lean Six Sigma · 2018
Performance measurementfor stakeholdersWisniewski, Mik; Stewart, Derek · International Journal of Public Sector Management · 2004
Attracting FDI to developing countriesWint, Alvin G.; Williams, Densil A. · International Journal of Public Sector Management · 2002
“Bureaucracy, meet catastrophe”Takeda, Margaret B.; Helms, Marilyn M. · International Journal of Public Sector Management · 2006
Public management reform in MalaysiaAlam Siddiquee, Noore · International Journal of Public Sector Management · 2006
“Leadership”: a perniciously vague conceptSpicker, Paul · International Journal of Public Sector Management · 2012
E‐government in practiceCriado, J. Ignacio; Carmen Ramilo, M. · International Journal of Public Sector Management · 2003
Management skills and senior management effectivenessAnaloui, Farhad · International Journal of Public Sector Management · 1995