Complaining customers, service recovery and continuous improvement
- 期刊名称Managing Service Quality: An International Journal
- 作者Eccles, Gavin; Durand, Philip
- 卷第8卷
- 期第1期
- 印刷ISSN0960-4529
- 文件大小167.28KB
- 发表时间1998-02
- DOI10.1108/09604529810199421
- 页码68-71
Hierarchical carbon quantum dots/hydrogenated-γ-TaON hollow urchin heterojunctions for broad spectrum photocatalytic performanceHou, Jungang; Cheng, Huijie; Yang, Chao; Takeda, Osamu; Zhu, Hongmin · Nano Energy · 2015
A unique Z-scheme 2D/2D nanosheet heterojunction design to harness charge transfer for photocatalysisCheng, Huijie; Hou, Jungang; Takeda, Osamu; Guo, Xing-Min; Zhu, Hongmin · J. Mater. Chem. A · 2015
Three-Dimensional Bimetal-Graphene-Semiconductor Coaxial Nanowire Arrays to Harness Charge Flow for the Photochemical Reduction of Carbon DioxideHou, Jungang; Cheng, Huijie; Takeda, Osamu; Zhu, Hongmin · Angewandte Chemie · 2015
Three-Dimensional Bimetal-Graphene-Semiconductor Coaxial Nanowire Arrays to Harness Charge Flow for the Photochemical Reduction of Carbon DioxideHou, Jungang; Cheng, Huijie; Takeda, Osamu; Zhu, Hongmin · Angewandte Chemie International Edition · 2015
High-performance p-Cu <sub/>2</sub> O/n-TaON heterojunction nanorod photoanodes passivated with an ultrathin carbon sheath for photoelectrochemical water splittingHou, Jungang; Yang, Chao; Cheng, Huijie; Jiao, Shuqiang; Takeda, Osamu; Zhu, Hongmin · Energy Environ. Sci. · 2014
Inside back coverEnergy Environ. Sci. · 2014
Back coverEnergy Environ. Sci. · 2014
Back coverEnergy Environ. Sci. · 2014
Contents listEnergy Environ. Sci. · 2014
Inside back coverEnergy Environ. Sci. · 2014
Contents listEnergy Environ. Sci. · 2014
Front coverEnergy Environ. Sci. · 2014
Inside front coverEnergy Environ. Sci. · 2014