Measuring perceived service quality using integrated conjoint experiments
- 期刊名称International Journal of Bank Marketing
- 作者Oppewal, Harmen; Vriens, Marco
- 卷第18卷
- 期第4期
- 印刷ISSN0265-2323
- 文件大小312.81KB
- 发表时间2000-07
- DOI10.1108/02652320010349049
- 页码154-169
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