Development of the service predisposition instrument
- 期刊名称Journal of Managerial Psychology
- 作者Lee‐Ross, Darren
- 卷第15卷
- 期第2期
- 印刷ISSN0268-3946
- 文件大小243.56KB
- 发表时间2000-03
- DOI10.1108/02683940010310337
- 页码148-157
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