Logistics Service Quality as a Segment-Customized Process
Mentzer, John T.; Flint, Daniel J.; Hult, G. Tomas M.
- 期刊名称Journal of Marketing
- 作者Mentzer, John T.; Flint, Daniel J.; Hult, G. Tomas M.
- 卷第65卷
- 期第4期
- 印刷ISSN0022-2429
- 文件大小161.40KB
- 发表时间2001-10
- DOI10.1509/jmkg.65.4.82.18390
- 页码82-104