Health Maintenance Organization (HMO) Performance and Consumer Complaints: An Empirical Study of Frustrating HMO Activities

• 期刊名称Hospital Topics
• 作者Born, Patricia H; Query, J Tim
• 卷第82卷
• 期第1期
• 印刷ISSN0018-5868
• 电子ISSN1939-9278
• 文件大小140.53KB
• 发表时间2004-01
• DOI10.3200/htps.82.1.2-9
• 页码2-9