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Call centres for enhanced reference services: a comparison of selected library call centres and the Reference Point at National Library of Singapore

Call centres for enhanced reference services: a comparison of selected library call centres and the Reference Point at National Library of Singapore

Sattar Chaudhry, Abdus; Jeanne, Chua
  • 期刊名称Library Review
  • 作者Sattar Chaudhry, Abdus; Jeanne, Chua
  • 卷第53卷
  • 期第1期
  • 印刷ISSN0024-2535
  • 文件大小202.02KB
  • 发表时间2004-01
  • DOI10.1108/00242530410514784
  • 页码37-49
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