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Relationship quality, relationship marketing, and client perceptions of the levels of service quality of charitable organisations

Relationship quality, relationship marketing, and client perceptions of the levels of service quality of charitable organisations

Bennett, Roger; Barkensjo, Anna

期刊名称International Journal of Service Industry Management
作者Bennett, Roger; Barkensjo, Anna
卷第16卷
期第1期
印刷ISSN0956-4233
文件大小221.80KB
发表时间2005-02
DOI10.1108/09564230510587168
页码81-106

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