Service personalization and loyalty
- 期刊名称Journal of Services Marketing
- 作者Ball, Dwayne; Coelho, Pedro S.; Vilares, Manuel J.
- 卷第20卷
- 期第6期
- 印刷ISSN0887-6045
- 文件大小309.27KB
- 发表时间2006-10
- DOI10.1108/08876040610691284
- 页码391-403
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