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The Effect of Group Interactions on Satisfaction Judgments: Satisfaction Escalation

The Effect of Group Interactions on Satisfaction Judgments: Satisfaction Escalation

Jonathan D. Bohlmann, José Antonio Rosa, Ruth N. Bolton and William J. Qualls

期刊名称Marketing Science
作者Jonathan D. Bohlmann, José Antonio Rosa, Ruth N. Bolton and William J. Qualls
卷第25卷
期第4期
印刷ISSN0732-2399
电子ISSN1526-548X
文件大小4187.49KB
发表时间2006-0708
DOI10.2307/40057013
页码301-321

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