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Emotional Intelligence, Emotional Labour and Work Effectiveness in Service Organisations: A Proposed Model

Emotional Intelligence, Emotional Labour and Work Effectiveness in Service Organisations: A Proposed Model

Othman, A. K.; Abdullah, H. S.; Ahmad, J.
  • 期刊名称Vision: The Journal of Business Perspective
  • 作者Othman, A. K.; Abdullah, H. S.; Ahmad, J.
  • 卷第12卷
  • 期第1期
  • 印刷ISSN0972-2629
  • 电子ISSN2249-5304
  • 文件大小2354.29KB
  • 发表时间2008-01-01
  • DOI10.1177/097226290801200105
  • 页码31-42
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