Using Six Sigma DMAIC to improve credit initiation process in a financial services operation
- 期刊名称International Journal of Productivity and Performance Management
- 作者Kumar, Sameer; Wolfe, Anthony D.; Wolfe, Katherine A.
- 卷第57卷
- 期第8期
- 印刷ISSN1741-0401
- 文件大小623.92KB
- 发表时间2008-10-31
- DOI10.1108/17410400810916071
- 页码659-676
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