A pragmatic approach to conducting a successful benchmarking expedition
- 期刊名称The TQM Journal
- 作者Marwa, Simmy; Zairi, Mohamed
- 卷第20卷
- 期第1期
- 印刷ISSN1754-2731
- 文件大小196.71KB
- 发表时间2008-01-11
- DOI10.1108/09544780810842901
- 页码59-67
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