海量图书期刊资源，随时随地畅享阅读乐趣
Inbound Call Centers and Emotional Dissonance in the Job Demands – Resources ModelMolino, Monica; Emanuel, Federica; Zito, Margherita; Ghislieri, Chiara; Colombo, Lara; Cortese, Claudio G. · Frontiers in Psychology · 2016