Knowledge management and value creation in service firms
- 期刊名称Measuring Business Excellence
- 作者Lonnqvist, Antti; Runar Edvardsson, Ingi; Kristjan Oskarsson, Gudmundur
- 卷第15卷
- 期第4期
- 印刷ISSN1368-3047
- 文件大小251.27KB
- 发表时间2011-11-15
- DOI10.1108/13683041111184062
- 页码7-15