Using queuing theory for evaluating flexibility performance in banking services
- 期刊名称International Journal of Services and Operations Management
- 作者Ngamsirijit, Wuttigrai
- 卷第12卷
- 期第4期
- 印刷ISSN1744-2370
- 电子ISSN1744-2389
- 文件大小130.96KB
- 发表时间2012
- DOI10.1504/ijsom.2012.047950
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