A case study of service desk's performance measurement system
Sardana, G.D.; Siti‐Nabiha, A.K.; Thum, W.Y.; Sardana, G.D.
- 期刊名称International Journal of Commerce and Management
- 作者Sardana, G.D.; Siti‐Nabiha, A.K.; Thum, W.Y.; Sardana, G.D.
- 卷第22卷
- 期第2期
- 印刷ISSN1056-9219
- 文件大小185.77KB
- 发表时间2012-06-22
- DOI10.1108/10569211211239412
- 页码103-118