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The Cornell School of Hotel Administration on Hospitality (Cutting Edge Thinking and Practice) || The Listening Fast Track

The Cornell School of Hotel Administration on Hospitality (Cutting Edge Thinking and Practice) || The Listening Fast Track

Sturman, Michael C.; Corgel, Jack B.; Verma, Rohit
  • 作者Sturman, Michael C.; Corgel, Jack B.; Verma, Rohit
  • 文件大小128.38KB
  • 发表时间2012
  • DOI10.1002/9781119200901.ch4
  • 页码37-51
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