The Impact of Workforce Management Systems on Productivity and Quality: A Case Study in the Information and Communication Technology Service Industry

• 期刊名称Knowledge and Process Management
• 作者Calabrese, Armando; Capece, Guendalina; Costa, Roberta; Di Pillo, Francesca; Paglia, Daniela
• 卷第20卷
• 期第3期
• 印刷ISSN1092-4604
• 文件大小816.74KB
• 发表时间2013-07
• DOI10.1002/kpm.1417
• 页码177-184