The pseudo‐panopticon: the illusion created by CSR‐related transparency and the internet
- 期刊名称Corporate Communications: An International Journal
- 作者Golob, Urša; Timothy Coombs, W.; Holladay, Sherry J.
- 卷第18卷
- 期第2期
- 印刷ISSN1356-3289
- 文件大小178.14KB
- 发表时间2013-04-24
- DOI10.1108/13563281311319490
- 页码212-227
Internal customer: by design or by defaultMudie, Peter · European Journal of Marketing · 2003
Management and Marketing of Services || Service qualityMudie, Peter · 1999
Management and Marketing of Services || Performance measurementMudie, Peter · 1999
An Exploratory Study of Consumption Emotion in ServicesMudie, Peter; Cottam, Angela; Raeside, Robert · The Service Industries Journal · 2003
The service industry front-line employee: an unenviable positionMudie, Peter M. · 1988
NOTIFICATION OF BIRTHS.Dumée, Ludovic; Sears, Kallista; Mudie, Stephen; Kirby, Nigel; Skourtis, Chris; Mcdonnell, Jill; Lucas, Stuart; Schütz, Jürg; Finn, Niall; Huynh, Chi; Hawkins, Stephen; Kong, Lingxue; Hodgson, Peter; Duke, Mikel; Gray, Stephen · The Lancet · 1916
Management and Marketing of Services || Monitoring and evaluating the serviceMudie, Peter · 1999