A comparison of customer perceived service quality in discount versus traditional grocery stores
- 期刊名称International Journal of Quality and Service Sciences
- 作者Anselmsson, Johan; Johansson, Ulf
- 卷第6卷
- 期第4期
- 印刷ISSN1756-669X
- 文件大小229.33KB
- 发表时间2014-11-17
- DOI10.1108/ijqss-03-2013-0012
- 页码369-386
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