Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services
- 期刊名称Service Science
- 作者Lim, Chie-Hyeon; Kim, Kwang-Jae
- 卷第6卷
- 期第4期
- 印刷ISSN2164-3962
- 电子ISSN2164-3970
- 文件大小297.33KB
- 发表时间2014-12
- DOI10.1287/serv.2014.0086
- 页码296-312
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