Customer experiences as drivers of customer satisfaction
- 期刊名称Gestion 2000
- 作者Dalla Pozza, Ilaria
- 卷第31卷
- 期第3期
- 印刷ISSN0773-0543
- 电子ISSN2406-4734
- 文件大小574.70KB
- 发表时间2014
- DOI10.3917/g2000.313.0115
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