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The Role of Service in the Tourism & Hospitality Industry (Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2014 (SERVE 2014), Gran Melia, Jakarta, Indonesia, 23-24 August 2014) || ISO 9001:2008 Implementation in higher education: Does it contributes to the student satisfaction?

The Role of Service in the Tourism & Hospitality Industry (Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2014 (SERVE 2014), Gran Melia, Jakarta, Indonesia, 23-24 August 2014) || ISO 9001:2008 Implementation in higher education: Does it contributes to the student satisfaction?

Gaol, Ford; Hutagalung, Fonny
  • 作者Gaol, Ford; Hutagalung, Fonny
  • 文件大小258.82KB
  • 发表时间2015
  • DOI10.1201/b18238-9
  • 页码45-50
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