Customer Process Management: A Systematic Literature Review
- 期刊名称Engineering Management Research
- 作者Surbakti, Feliks Prasepta Sejahtera
- 卷第4卷
- 期第2期
- 印刷ISSN1927-7318
- 电子ISSN1927-7326
- 文件大小171.10KB
- 发表时间2015-08-28
- DOI10.5539/emr.v4n2p1
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