Intangible dynamics in financial services
- 期刊名称Journal of Service Theory and Practice
- 作者Erickson, Scott; Rothberg, Helen N.
- 卷第26卷
- 期第5期
- 印刷ISSN2055-6225
- 文件大小405.19KB
- 发表时间2016-09-12
- DOI10.1108/JSTP-04-2015-0093
- 页码642-656
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