Evaluating the Indian retail service quality enablers using interpretive structural modelling
Gopalan, Rema; Sreekumar, N.A.; Satpathy, Biswajit
- 期刊名称International Journal of Business Performance Management
- 作者Gopalan, Rema; Sreekumar, N.A.; Satpathy, Biswajit
- 卷第17卷
- 期第4期
- 印刷ISSN1368-4892
- 电子ISSN1741-5039
- 文件大小371.25KB
- 发表时间2016
- DOI10.1504/ijbpm.2016.079271