Uncovering the service profit chain in the casino industry
- 期刊名称International Journal of Contemporary Hospitality Management
- 作者Prentice, Catherine; Wong, IpKin Anthony; Lam, Desmond; Okumus, Fevzi; Okumus, Fevzi
- 印刷ISSN0959-6119
- 文件大小452.08KB
- 发表时间2017-10-03
- DOI10.1108/IJCHM-02-2016-0089
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