How the Employee Looks and Looks at You: Building Customer–Employee Rapport
- 期刊名称Journal of Hospitality & Tourism Research
- 作者Kim, Kawon; Baker, Melissa A.
- 印刷ISSN1096-3480
- 电子ISSN1557-7554
- 发表时间2017-09-13
- DOI10.1177/1096348017731130
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