The process of solving problems with self-service technologies: a study from the user’s perspective
- 期刊名称Electronic Commerce Research
- 作者Nili, Alireza; Tate, Mary; Johnstone, David
- 印刷ISSN1389-5753
- 电子ISSN1572-9362
- 文件大小2084.10KB
- 发表时间2018-4-17
- DOI10.1007/s10660-018-9304-0
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