Perceived value, relationship quality and positive WOM intention in banking
- 期刊名称International Journal of Bank Marketing
- 作者van Tonder, Estelle; Petzer, Daniël J.; van Vuuren, Naomi; De Beer, Leon T.
- 印刷ISSN0265-2323
- 文件大小327.53KB
- 发表时间2018-09-06
- DOI10.1108/ijbm-08-2017-0171
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