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An Integrated Approach Using Interpretive Structural Modeling and Quality Function Deployment for Improving Indian Retail Service Quality

An Integrated Approach Using Interpretive Structural Modeling and Quality Function Deployment for Improving Indian Retail Service Quality

Sreekumar, ; Gopalan, Rema; Satpathy, Biswajit
  • 期刊名称International Journal of Business Analytics
  • 作者Sreekumar, ; Gopalan, Rema; Satpathy, Biswajit
  • 卷第6卷
  • 期第2期
  • 印刷ISSN2334-4547
  • 电子ISSN2334-4555
  • 文件大小827.89KB
  • 发表时间2019-04
  • DOI10.4018/IJBAN.2019040101
  • 页码1-22
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