An Integrated Approach Using Interpretive Structural Modeling and Quality Function Deployment for Improving Indian Retail Service Quality
Sreekumar, ; Gopalan, Rema; Satpathy, Biswajit
- 期刊名称International Journal of Business Analytics
- 作者Sreekumar, ; Gopalan, Rema; Satpathy, Biswajit
- 卷第6卷
- 期第2期
- 印刷ISSN2334-4547
- 电子ISSN2334-4555
- 文件大小827.89KB
- 发表时间2019-04
- DOI10.4018/IJBAN.2019040101
- 页码1-22