Customer Engagement and its Outcomes: The Cross-Level Effect of Service Environment and Brand Equity
- 期刊名称Journal of Hospitality & Tourism Research
- 作者Ou, Juanjuan; Wong, IpKin Anthony; Prentice, Catherine; Liu, Matthew Tingchi
- 印刷ISSN1096-3480
- 电子ISSN1557-7554
- 发表时间2019-12-30
- DOI10.1177/1096348019897360
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